Vetted

Carla Mendoza

Senior Workflow Automation Engineer

Experience

7+ Years

Availability

Full-time

Location

🇵🇭 Cebu, Philippines

English

Native

Zapier Make UiPath Power Automate Workato

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Verified by Second Talent Jan 2024

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About

Carla is a workflow automation engineer who replaces manual operations with reliable automated flows. She has built finance, HR, and customer operations automations spanning 30+ SaaS tools for mid-market and Series B companies. Her strength is in understanding business processes deeply before automating them, which means her workflows are robust and maintainable. She works across both low-code platforms and custom code, choosing the right tool for each layer of complexity.

Languages

English

Native

Filipino

Native

Skills

Low-code

Zapier Make (Integromat) Power Automate Workato

RPA

UiPath Automation Anywhere Blue Prism

Backend

Python Node.js REST APIs Webhooks

Data

Airtable Google Sheets API PostgreSQL BigQuery

SaaS

HubSpot Salesforce Slack API QuickBooks Stripe

Experience

Senior Workflow Automation Engineer

2022 - Present

Kumu

Owns the automation platform for finance, HR, and customer success teams. Built 80+ active workflows spanning Zapier, Make, and custom Python integrations.

80+ active workflows automating finance, HR, and CS across 30+ SaaS tools
Finance automation reduced month-end close from 5 days to 1.5 days
Customer onboarding workflow cut setup time by 65%, handling 200+ new accounts/month

Automation Specialist

2019 - 2022

Sprout Solutions

Built RPA and workflow automation for operations, procurement, and HR. Implemented UiPath bots for invoice processing and employee onboarding.

UiPath invoice processing bot handled 3K+ invoices/month with 99.2% accuracy
Employee onboarding automation reduced HR processing time by 80%

Operations Analyst

2017 - 2019

TaskUs

Identified automation opportunities in customer service workflows. Built initial Zapier and Google Apps Script automations that became the foundation for the company automation practice.