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Anna Dela Cruz
Vetted

Anna Dela Cruz

Senior AI Engineer

Experience

7+ Years

Availability

Full-time

English

Native

Python LangChain OpenAI RAG Vector DBs
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Verified by Second Talent Feb 2024
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About

Anna is a senior AI engineer with deep expertise in large language models and production ML systems. She has built recommendation engines, NLP pipelines, and LLM-powered products for SaaS and fintech companies. Her recent work focuses on RAG systems, AI agents, and fine-tuning strategies that balance accuracy with inference cost. She is particularly experienced with vector databases and embedding optimization for large-scale retrieval systems.

Languages

English

Native

Filipino

Native

Cebuano

Native

Skills

LLM

LangChain LlamaIndex OpenAI API Claude API RAG Fine-tuning

ML

Python PyTorch Hugging Face scikit-learn

Vector DB

Pinecone Weaviate Chroma pgvector

Backend

FastAPI Django Celery Redis

Cloud

AWS SageMaker GCP Vertex AI Docker Kubernetes

Experience

Senior AI Engineer

2022 - Present

Coins.ph

Leads AI product development including a RAG-powered compliance assistant and automated document analysis pipeline. Owns model selection, fine-tuning, and deployment.

  • RAG compliance assistant answers 15K+ queries/month with 91% accuracy
  • Document analysis pipeline processes 200K+ pages/month, replacing 4 FTE manual reviewers
  • Fine-tuned model reduced inference costs by 60% while maintaining accuracy parity

ML Engineer

2020 - 2022

Zalora

Built recommendation engines and search relevance models for a marketplace with 5M+ monthly users. Implemented real-time personalization using collaborative filtering and content-based methods.

  • Recommendation engine increased GMV by 22% for 5M monthly users
  • Real-time personalization improved session duration by 35%

Data Scientist

2017 - 2020

Concentrix

Developed predictive analytics and NLP models for customer service optimization. Built sentiment analysis, call routing, and churn prediction systems.

  • Churn prediction model saved $1.2M annually by enabling proactive retention
  • NLP-powered call routing reduced average handle time by 18%

Education

M.Sc. Data Science

University of the Philippines Cebu

2019

B.Sc. Computer Science

University of San Carlos

2017

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