Testimonial
“Partnering with Second Talent has revolutionized our development and operations.
Their ability to source top-tier Backend Developers and Customer Relations &
Operations Executives allowed us to scale efficiently while maintaining high standards.
The pre-vetted candidates they presented were ideally suited for our needs. Their
exceptional account management and customer service made onboarding smooth and
provided ongoing support. Thanks to Second Talent, the talent has increase our
businesses efficiency by 70%.”
Alex Wong, CEO, Mixcare Health
Company Background
Mixcare health is a leading health & wellness digital platform for insurance companies and enterprises.
Mixcare Health provide a digitalised infrastructure solution (OpenAPI and Plug-and-Play solution) to
connect and manage multiple health service providers and bring them to the final customer.
Goals Behind Hiring
Mixcare Health wanted to find a cost-effective location like Vietnam and Malaysia and incorporate it
into their cost optimization strategy. Their goal was to hire a team of 5, including engineering and
customer services representatives.
Challenges Faced
1. Achieving Cost Efficiency and Productivity: The goal was to expand to Vietnam and Malaysia due
to its lower labor costs while ensuring our team remained productive and high-performing. Mixcare
Health aimed for a strategy that delivered cost savings through reduced wages without compromising
on the quality or pace of our technology development.
2. Access to Global Expertise: Offshore hiring has enabled Mixcare Health to access a wider and more
diverse talent pool than what is available locally. By integrating professionals with specialized skills
and new perspectives, we have been able to boost creativity, enhance problem-solving, and drive
innovation within our team. This strategy also provides valuable insights into regional markets and
helps us develop solutions that resonate on a global scale, significantly enhancing our market
competitiveness.
